Morris Automated Information Network
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Ticket Information
Email
Subject
Description
Status
Open
Escalated
Closed
Held
For PC and Polaris Issues Only
PC/Printer Make and Model
Dell Service Tag if applicable
Date and time that issue occurred
Error message if applicable
Troubleshooting steps taken if any
Additional Information
Contact Name
Library
-None-
Bernards Twp
Boonton
Butler
Chathams
Chester
Denville
Dover
East Hanover
Florham Park
Hackettstown
Harding
Jefferson Twp
Kinnelon
Lincoln Park
Long Hill Twp
MAIN
Madison
Mendham Boro
Mendham Twp
Montville
MCL
Morris Plains
Morristown/Morris Twp
Mountain Lakes
Mt. Arlington
Mt. Olive
Parsippany-Troy Hills - Main Library
Parsippany - Lake Hiawatha
Parsippany - Mt. Tabor
Pequannock
Randolph
Roxbury
Riverdale
Rockaway Boro
Rockaway Twp - Main Library
Rockaway Twp - Hibernia
Washington Twp
Wharton
Whippanong
Category
IT
Polaris
Cataloging
Other
-None-
Sub Category
Deep Freeze
Email System
EnvisionWare
Group Purchase
Network
Staff PC
Public PC
Printer
Configuration
Connection
Function
Reports
Receipt Printer
Self Checkout
-None-
Cataloging
cloudLibrary (3M)
Google Drive
RBdigital (Zinio)
Surveys
Tumblebooks
Website - Staff
Website - Public
Other
New Request
Update Request
Correction
Question
Priority
-None-
Critical
High
Medium
Low
Due Date
Department
Channel
Twitter
Phone
Facebook
Email
Web
Chat
Forums
Feedback Widget
Word Verification
Attachment(s)
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